Frequently Asked Questions (FAQ)
- How can I book a trip with Trip and Travel?
You can book a trip through our website tripandtravel.com.bd, by calling our customer support, or by visiting our office.
- What types of services do you offer?
We provide flight bookings, hotel reservations, holiday packages, visa assistance, and travel insurance.
- Can I cancel or change my booking?
Yes, cancellations or modifications are possible based on the terms of the airline or service provider. Cancellation fees may apply.
- How do I receive my tickets and booking confirmations?
After booking, you will receive your tickets and confirmations via email. Make sure to check your spam/junk folder if you don’t receive them in your inbox.
- What payment methods do you accept?
We accept payments via credit cards, debit cards, bank transfers, and mobile banking services.
- How do I apply for a visa through Trip and Travel?
We offer visa processing assistance. Contact our support team for guidance and necessary documentation.
- Is my personal information safe with you?
Yes, we take data security seriously and use encryption and secure methods to protect your personal information.
- Do you offer travel insurance?
Yes, we offer travel insurance to ensure your safety and peace of mind during your trip.
- How can I contact customer support?
- You can reach us via email at info@tripandtravel.com.bd or call us at +8801671-192117
- Our office hours are from 10:00 AM to 6:00 PM, Saturday to Thursday.
- Do you offer group travel or corporate packages?
Yes, we provide customized group and corporate travel packages. Contact us for personalized planning and quotes.