Frequently Asked Questions (FAQ)

    1. How can I book a trip with Trip and Travel?

    You can book a trip through our website tripandtravel.com.bd, by calling our customer support, or by visiting our office.

    1. What types of services do you offer?

    We provide flight bookings, hotel reservations, holiday packages, visa assistance, and travel insurance.

    1. Can I cancel or change my booking?

    Yes, cancellations or modifications are possible based on the terms of the airline or service provider. Cancellation fees may apply.

    1. How do I receive my tickets and booking confirmations?

    After booking, you will receive your tickets and confirmations via email. Make sure to check your spam/junk folder if you don’t receive them in your inbox.

    1. What payment methods do you accept?

    We accept payments via credit cards, debit cards, bank transfers, and mobile banking services.

    1. How do I apply for a visa through Trip and Travel?

    We offer visa processing assistance. Contact our support team for guidance and necessary documentation.

    1. Is my personal information safe with you?

    Yes, we take data security seriously and use encryption and secure methods to protect your personal information.

    1. Do you offer travel insurance?

    Yes, we offer travel insurance to ensure your safety and peace of mind during your trip.

    1. How can I contact customer support?
    • You can reach us via email at info@tripandtravel.com.bd or call us at +8801671-192117​
    • Our office hours are from 10:00 AM to 6:00 PM, Saturday to Thursday.

    1. Do you offer group travel or corporate packages?

    Yes, we provide customized group and corporate travel packages. Contact us for personalized planning and quotes.